Procedure for disconnection of KSEB supply

(Refer Supply Code:139)

(1) The licensee shall, in the case of disconnection proposed on the grounds mentioned in clauses (a) and (b) of subregulation (1) of regulation 138 above, issue a disconnection notice in writing, as per Section 56 of the Act, with a notice period of not less than fifteen clear days, intimating the consumer about the grounds for disconnection and directing him to pay the dues with penal charges within the notice period.

(2) If the consumer fails to remit the dues within such notice period, the licensee may disconnect the service of the consumer on the expiry of the said notice period, by cutting off the supply in the manner as the licensee may deem fit:

Provided that the licensee shall not disconnect the supply to a consumer under this subregulation, if the consumer deposits under protest, an amount equal to the sum claimed from him or equal to the electricity charges due from him for each month, calculated on the basis of the average charge for electricity paid by him during the preceding six months whichever is less, pending disposal of any dispute between him and the licensee:

Provided further that the supply shall not be disconnected after 1:00 PM on any day or on holidays so that the consumer is not deprived of a chance to remit the dues on the same day and get reconnection.

(3) The licensee shall disconnect the supply to the consumer immediately if the disconnection is on the grounds in clauses (c) and (d) of subregulation (1) of regulation 138 and the consumer may be given intimation to that effect soon after the disconnection.

(4) In the case of disconnection as per clauses (e) to (p) of subregulation (1) of regulation 138, the supply shall be disconnected only after giving a notice for a period not less than seven clear days and intimating the consumer about the grounds for disconnection.

(5) The supply shall be disconnected only if the grounds of the disconnection as mentioned in clauses (e) to (p) of subregulation (1) of regulation 138 are not removed or rectified within the notice period.

(6) The licensee shall, after disconnection on the grounds mentioned in subregulation (1) of regulation 138, give intimation to the consumer as per format given in Annexure - 18 to the Code, to remove the cause of disconnection within forty five days, failing which the supply may be dismantled.




Views: 154.